Skip to content
Relay Tow Help Center home

Let customers find their vehicle online

"Find my car" is a lookup on your company website. Vehicle owners use it to find out if their vehicle is impounded with you, which saves your office phone calls.

How it works

  1. The vehicle owner opens your company website and goes to "find my car".

  2. They search for their vehicle.

  3. If you have it, they see the impound details.

If public payment is turned on, they can pay the impound fees online from there. See "Let customers pay impound fees online".

Turn it on or off

Contact Relay Tow support for details.

Good to know

  • Only impounds recorded in Relay Tow can be found. Make sure each impound is created from its call. See "Create and manage impounds".