Assign and reassign drivers
You assign drivers from the call in the dashboard. You can assign a driver when you create the call, or change the drivers later. The driver is alerted by text message and/or push notification.
Assign a driver
In the dashboard, open Call Log and open the call.
In the driver assignment section, choose the driver.
Save.
Change or remove a driver
Open the call.
Change the drivers on the call.
Save.
Which driver is closest?
Relay Tow can show driver distances to a call. You can also open Map to see where your drivers are.
What you will see
The driver's name shows on the call, and a Driver Assigned notification appears in the bell. The call's status changes as the driver updates it in the driver app.
Good to know
Only drivers added to your company appear in the list.
If it does not work
The driver did not get an alert: check their phone number on their driver profile and whether they opted out of texts. See "Not getting call alerts? Fix notifications".