Edit a call: vehicle, photos, notes and history
Each call (also called a job or dispatch) has a call profile in the dashboard. From it you can edit the call, manage photos and notes, and see the vehicle's history.
Open a call
In the dashboard, open Call Log and select the call.
What you can do on a call
Edit details: change the call details and vehicle information, then save.
Drivers: assign or change the drivers on the call.
Vehicle photos: upload photos, view them in a carousel, and delete photos. Photos drivers take in the driver app appear here too.
Vehicle notes: add notes. Each note shows who wrote it and when.
Vehicle history: see earlier records for the same vehicle.
Impound: create an impound from the call, or view the impound if one exists.
Archive or delete the call.
Editing a completed call
Contact Relay Tow support for help editing a completed call.
Good to know
Relay Tow keeps a history of each status change on the call.