What notifications Relay Tow sends
Relay Tow notifies people by text message, push notification, email, and the bell icon in the dashboard. Here is what each one is used for.
Text messages (SMS)
New-call alerts to drivers.
Sign-in codes.
Driver opt-in, opt-out and confirmation messages.
Drivers can opt out of text messages.
Push notifications
Sent to the driver app, for example when a driver is assigned a call.
Relay Tow can notify one driver or the whole company.
Team member and driver invitations.
Payment received, payment failed and refund notices, sent to your company's email address.
Payment receipts to your customers, when an email address is on the invoice.
Scheduled reports.
Welcome and onboarding emails.
Notices when your website's contact or opt-in forms are filled in.
In-app bell (dashboard)
The bell icon in the dashboard shows:
Offer: a job offered by a connected network, which you can accept or decline.
Status Update: a call's status changed.
Driver Assigned: a driver was assigned to a call.
Cost Update
Good to know
Drivers get a text message and/or a push notification when they are assigned a call.